State Farm® Insurance Agent Mark Schanne

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Stephanie R

November 27, 2023

1 out of 5

"The phone always goes to the machine, leave a message, and no call back. I'll be shopping around for better insurance."

Nina Centrella

November 13, 2023

1 out of 5

"Ever since Donna their office manager left, customer service is horrible. Never get the same person to help you, they dont know who you are, they dont know what they just talked about with you a few days before. I have never met or talked to the Agent Mark Schanne. He has never called me or come out to meet me in 5 years Ive been with his agency. Been with State Farm for 40 yrs, 35 in PA and never experienced this kind of customer service"

Michael Young II

November 10, 2023

5 out of 5

"John McKee was very helpful and friendly. Best insurance experience I've ever had."

Anthony Gruerio Jr.

September 9, 2023

4 out of 5

"Responsive office"

Y Sch

August 3, 2023

1 out of 5

"All they want is your money they are super high rates and god forbid you need there help they always say you need to call another number no help from his office just wants your money.."

moe evans

October 22, 2022

1 out of 5

"Horrible service!!! Steer clear!!!!!"

Douglas

September 27, 2022

5 out of 5

"Just wanted to say that I work with John today and I must say I had a wonderful experience working with him he was very efficient and made things easy and explain the policy and was very knowledgeable about what he needed to do to help me. I am truly appreciative."

Newton Brown

January 30, 2022

5 out of 5

"Had to change my debit card information , easy over the phone,,"

Carol Walther

December 31, 2021

5 out of 5

"Sharon is very friendly and helpful."

Newton Brown

December 23, 2021

5 out of 5

"Always a surprise to find out just how low insurance is with STATE FARM"

Fran gsf (Fran F)

November 12, 2021

5 out of 5

"From the day I contacted them when I moved to DE, the are always responsive and knowledgeable. I’ve never had a insurance agent that makes the process less stressful."

Mary Fleming Fitzcharles

September 17, 2021

5 out of 5

"I usually talk with Sharon. Wonderful Lady who knows her stuff !! If posed with a question that she doesn't have the answer to right then, she Will find the answer for you."

Rick Van Leuven

April 12, 2021

5 out of 5

"Quick response and friendly staff."

Sherry Bullock

March 13, 2021

5 out of 5

"Great agency!"

harry turner

March 2, 2021

5 out of 5

"Great service every time."

Karen Watts

January 7, 2021

5 out of 5

"Friendly people, helpful"

Britt deese

December 5, 2020

5 out of 5

"Very friendly local people. Will do anything to help out."

Robert Fester

December 1, 2020

5 out of 5

"Great from 1 to 10 i give a 10 thank you very much and have an awesome holiday"

Blanche Johnson

August 30, 2020

5 out of 5

"My insurance people friendly and take care of anything that needs to be done promptly"

Katie Marie Ketterman

March 3, 2020

5 out of 5

"Been with State Farm’s for 15 years and love this agency. They are very friendly and will work with you"

Core Mistir

January 6, 2020

4 out of 5

"Helpful folks with kind smiles just trying to help:)"

Joyce Faulkner

September 29, 2019

5 out of 5

"Excellent service been my agent for years"

Juanita Taylor

September 4, 2019

3 out of 5

"Friendly staff"

Marcella Bell

August 17, 2019

5 out of 5

"Very good customer service"

Dweena Santiago.

July 23, 2019

5 out of 5

"Excellent"

What our customers say about us...

Stephanie R

November 27, 2023

1 out of 5

"The phone always goes to the machine, leave a message, and no call back. I'll be shopping around for better insurance."

Nina Centrella

November 13, 2023

1 out of 5

"Ever since Donna their office manager left, customer service is horrible. Never get the same person to help you, they dont know who you are, they dont know what they just talked about with you a few days before. I have never met or talked to the Agent Mark Schanne. He has never called me or come out to meet me in 5 years Ive been with his agency. Been with State Farm for 40 yrs, 35 in PA and never experienced this kind of customer service"

Michael Young II

November 10, 2023

5 out of 5

"John McKee was very helpful and friendly. Best insurance experience I've ever had."

Anthony Gruerio Jr.

September 9, 2023

4 out of 5

"Responsive office"

Y Sch

August 3, 2023

1 out of 5

"All they want is your money they are super high rates and god forbid you need there help they always say you need to call another number no help from his office just wants your money.."

moe evans

October 22, 2022

1 out of 5

"Horrible service!!! Steer clear!!!!!"

Douglas

September 27, 2022

5 out of 5

"Just wanted to say that I work with John today and I must say I had a wonderful experience working with him he was very efficient and made things easy and explain the policy and was very knowledgeable about what he needed to do to help me. I am truly appreciative."

Newton Brown

January 30, 2022

5 out of 5

"Had to change my debit card information , easy over the phone,,"

Carol Walther

December 31, 2021

5 out of 5

"Sharon is very friendly and helpful."

Newton Brown

December 23, 2021

5 out of 5

"Always a surprise to find out just how low insurance is with STATE FARM"

Fran gsf (Fran F)

November 12, 2021

5 out of 5

"From the day I contacted them when I moved to DE, the are always responsive and knowledgeable. I’ve never had a insurance agent that makes the process less stressful."

Mary Fleming Fitzcharles

September 17, 2021

5 out of 5

"I usually talk with Sharon. Wonderful Lady who knows her stuff !! If posed with a question that she doesn't have the answer to right then, she Will find the answer for you."

Rick Van Leuven

April 12, 2021

5 out of 5

"Quick response and friendly staff."

Sherry Bullock

March 13, 2021

5 out of 5

"Great agency!"

harry turner

March 2, 2021

5 out of 5

"Great service every time."

Karen Watts

January 7, 2021

5 out of 5

"Friendly people, helpful"

Britt deese

December 5, 2020

5 out of 5

"Very friendly local people. Will do anything to help out."

Robert Fester

December 1, 2020

5 out of 5

"Great from 1 to 10 i give a 10 thank you very much and have an awesome holiday"

Blanche Johnson

August 30, 2020

5 out of 5

"My insurance people friendly and take care of anything that needs to be done promptly"

Katie Marie Ketterman

March 3, 2020

5 out of 5

"Been with State Farm’s for 15 years and love this agency. They are very friendly and will work with you"

Core Mistir

January 6, 2020

4 out of 5

"Helpful folks with kind smiles just trying to help:)"

Joyce Faulkner

September 29, 2019

5 out of 5

"Excellent service been my agent for years"

Juanita Taylor

September 4, 2019

3 out of 5

"Friendly staff"

Marcella Bell

August 17, 2019

5 out of 5

"Very good customer service"

Dweena Santiago.

July 23, 2019

5 out of 5

"Excellent"